物流政策

Shipping Policy

Last updated: June 28, 2026

This Shipping Policy applies to orders placed at https://moduroadrv.com. moduroadRV sells modular RV accessories, camper van accessories, trailer accessories, and outdoor camping equipment.

Order Processing Time

Orders are normally processed within 2 to 5 business days after payment confirmation. Processing times may be longer during holidays, sales periods, inventory checks, or when additional order verification is required.

Shipping Destinations

We ship to the United States and selected international destinations. If your destination is not available at checkout, please contact us before placing an order.

Shipping Methods and Delivery Time

We use reliable carriers such as DHL, FedEx, UPS, USPS, or comparable logistics providers depending on destination, product size, and service availability.

Estimated delivery after dispatch:

  • United States: approximately 7 to 15 business days
  • Other international destinations: approximately 10 to 25 business days, depending on destination and customs clearance

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs inspection, carrier delays, weather, remote delivery areas, incorrect address information, or other events beyond our control.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on the destination, product weight, product dimensions, and available shipping method. Any free-shipping promotion, if available, will be shown at checkout.

Tracking

After your order ships, we will send a shipping confirmation email with tracking information when available. Tracking updates may take 24 to 72 hours to appear after the carrier receives the package.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges. These charges are the responsibility of the customer unless otherwise stated at checkout. We are not responsible for delays caused by customs clearance.

Address Accuracy

Please make sure your shipping address, phone number, and email address are accurate before submitting your order. We are not responsible for delivery delays, failed delivery, or additional shipping costs caused by incorrect or incomplete address information.

Lost or Delayed Packages

If your package appears delayed or lost, contact us at info@moduroadrv.com. We will work with the carrier to investigate. Resolution times may depend on the carrier investigation process.

Contact

For shipping questions, contact us at info@moduroadrv.com or +86 159 0366 0031.